PRIVACY POLICY
Effective Date: May 27, 2026
At Investigate NC, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and communications with clients, prospective clients, and visitors.
Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
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Name
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Email address
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Telephone number
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Mailing address
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Case-related information submitted through contact forms, email, or telephone communications
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Any other information you choose to provide
We may also automatically collect limited technical information when you visit our website, such as:
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IP address
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Browser type
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Device information
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Pages visited
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Date and time of website access
This information helps us improve website performance, security, and user experience.
How We Use Information
We use the information collected to:
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Respond to inquiries and requests
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Provide investigative, security, consulting, or related services
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Communicate regarding active or prospective cases
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Improve our website and services
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Maintain business and legal records
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Comply with applicable laws, regulations, court orders, or licensing requirements
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing and Disclosure
We may share information only in the following circumstances:
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When necessary to provide requested services
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With trusted service providers assisting in business operations under confidentiality obligations
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When required by law, subpoena, court order, or regulatory authority
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To protect the rights, safety, property, or legal interests of Investigate NC, our clients, or others
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In connection with insurance claims, legal proceedings, or professional licensing requirements
Due to the nature of investigative services, certain information may be disclosed as required during legal proceedings or official investigations.
Confidentiality of Investigative Matters
We understand the sensitive nature of investigative and security-related services. Information related to investigations, surveillance, security assessments, and client matters is handled with discretion and reasonable confidentiality measures consistent with applicable law and professional standards. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
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Cookies and Analytics
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Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies are small data files stored on your device.
You may disable cookies through your browser settings; however, some portions of the website may not function properly.
Your Rights and Choices
You may contact us at any time to:
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Request access to personal information we may have about you
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Correct or update your information
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Request deletion of your information, subject to legal or operational retention requirements
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Opt out of future communications
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Ask questions regarding this Privacy Policy
Data Retention
We retain information only for as long as necessary to fulfill business, legal, contractual, or regulatory obligations.
Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.
Sensitive information submitted through our website is protected using industry-standard security measures where applicable.
Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those external websites. We encourage users to review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
Contact
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If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:
Mailing Address:
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Investigate NC
476 Shotwell Road
Suite 102-276
Clayton, NC 27520
Email:
Phone: